Your Order Details

Choose the product, size or variant and quantity. Provide the name, message, colours and design instructions for each personalised item. At checkout, use Photo / Artwork Upload to attach your file and Personalisation & Design Instructions to explain your requirements. Name files clearly when ordering several items.

Artwork Quality

Use the original, highest-quality file available. Screenshots or compressed photographs may reduce print quality. The team may request a clearer file or confirm cropping and layout before production. Do not assume a design will fit every product size without adjustment.

Permission to Print

Submit only photographs, logos and designs you own or are authorised to use. You are responsible for obtaining permission for supplied material and for sharing files that can lawfully be reproduced.

Design Approval

Review the design carefully, including spelling, dates, names, size, orientation, cropping, colours and placement. Production follows your written APPROVED FOR PRINT confirmation. Screen colours and physical print appearance can differ because of the display, material and printing process.

Advance & Quotations

Customised and bulk orders require a 50% advance where an advance is required, with the team confirming the order and payment arrangements. Bulk and complex jobs require a confirmed quotation. No automatic discounts apply.

Changes After Approval

Contact the team immediately if you need a change. Whether a change is possible depends on production progress. Any additional design, printing or material cost must be discussed and confirmed first.

Order Issues

For verified SPS mistakes, the team reviews appropriate correction, reprint or replacement options. Please refer to our Return & Refund Policy for the review process.

Support

0323-7774639 | [email protected].

Website & Ordering Terms

Use accurate contact and order details. Product specifications, price, quantity, required design work, delivery arrangements and any advance must be confirmed for the order. Submitting an order does not by itself confirm an unverified delivery date or a complex/bulk quotation. Only payment methods offered and confirmed by SPS should be used.

Product Information

Choose the correct size and variant. Photos and screens can show colours differently from the finished material. Availability and custom specifications are checked before production. No warranty, discount or delivery guarantee applies unless specifically confirmed for your order.

Your Rights

These terms do not remove rights or remedies provided by applicable law. Read the Return & Refund, Shipping & Delivery and Privacy policies alongside this page.

Frequently Asked Questions

How do I send my photo or design? Use Photo / Artwork Upload at checkout and add instructions identifying the item and file. If you need help, contact SPS before printing.

Can I approve the design? Personalised artwork is confirmed before production; check all details before giving APPROVED FOR PRINT confirmation.

Is an advance required? A 50% advance applies to customised and bulk jobs where required, subject to team confirmation.

Can I collect my order? Contact the team to confirm readiness and pickup at our Mandi Bahauddin shop.

Do you deliver? Availability, charges, fragile-item handling and timing require confirmation for your destination and order.

Can I change my order? Contact SPS promptly. Changes depend on production progress and any additional cost must be confirmed first.

What if an item has a problem? Send the order reference, issue details and photographs. The team reviews the issue under the Return & Refund Policy.

What are your opening hours? 9:00 AM–10:00 PM. Contact: 0323-7774639.